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It was such a great laugh, I couldn’t describe it to you!
Everyone was in an explosively good mood (Christmas time, you see), and we began suggesting whatever came to our mind, tweaking and geeking, recalling all sorts of crazy customer stories.
If, for example, you chat for a surf and skate clothing retailer, and your company’s marketing message is “We keep the world ripping and rocking,” you need to be able to use that brand voice in your chats. With any of the above greetings, feel free to use them in your chat support if they fit your company’s style and philosophy.
“When they chat, agents represent their company’s brand, so they should sound like the brand.
I am Alexa, standing by to get your issues fixed and questions vanished 10.
She is a writer and blogger on customer experience, customer service innovation and live chat support service.
In the last 25 years, the Spurs have made 24 trips to the Playoffs, and achieved 13 consecutive 50 wins per season.Given how well our team has been performing over the last 15 years, it almost seems gratuitous to wish them well.